Arab Zawaj is operated by Arb Zawaj LLC (“we,” “us,” or “our”). This Refund Policy applies to purchases from Arb Zawaj LLC.
Effective Date: August 29, 2026
Because Arab Zawaj provides matchmaking services, memberships, events, and professional time that may begin immediately after purchase, payments are generally non-refundable except where otherwise stated or required by applicable law.
Membership Fees
Monthly membership fees and initiation fees are generally non-refundable once charged.
Cancelling a membership stops future renewal charges but does not automatically provide a refund for fees already paid.
Members will generally continue to have access to applicable membership benefits through the end of the paid billing period unless the account is terminated for violation of our policies.
Matchmaking Services
Payments for matchmaking services, private matchmaking, consultations, or completed matchmaker meetings are non-refundable once the applicable service has begun, except as required by law or expressly agreed otherwise in writing.
Arab Zawaj does not provide refunds solely because:
- A member does not like a suggested match
- A match declines an introduction
- A match stops communicating
- No relationship develops
- A member changes their relationship preferences
- The member finds a relationship independently
- The member does not fully use the service
Events
Event tickets are generally non-refundable unless the event listing specifically states otherwise.
If Arab Zawaj cancels an event entirely, ticket holders may receive a refund, credit, transfer, or other remedy as communicated for that event.
If an event is postponed, moved, or rescheduled, the applicable event policy will determine available options.
Duplicate or Incorrect Charges
If you believe you were charged incorrectly or charged after properly cancelling your membership, contact us promptly at:
contact@arabzawaj.com
We will review legitimate billing errors.
Exceptions
Nothing in this Refund Policy eliminates any refund or cancellation rights provided by applicable law.